Custom Studio's interactive ordering experience begins at the kiosk, giving fans the tools to browse, personalize, and order their favorite merchandise on screen. Fans can add their name and number, choose the name of a favorite player, or apply custom patches to make any product truly their own. Built for busy retail environments, the kiosk gives fans the flexibility to move quickly or browse and personalize at their own pace. The result: an intuitive experience for fans, and a streamlined workflow with measurable commercial performance.
PERSONALIZATION BEYOND THE JERSEY
Changing the Retail Experience Game
In today’s fast-paced world of sports, staying ahead is everything. For fans, the experience beyond the game is just as important as the action on the field. Whether they’re in a stadium or arena, fans demand it all—especially when it comes to merchandise. They want their gear customized, whether it’s a jersey featuring the hottest player or their own name, and they want it fast.
Our in-venue customization solution delivers personalized gear for every fan, one at a time. It not only enhances the fan experience, but also drives higher profits while minimizing inventory risks and creates a retail environment that keeps them coming back for more.
Interactive Ordering Experience Benefits
Reduce Queue Time
Fans place their own orders without waiting for a staff member, shortening lines when it matters most. When an order is ready, a text message brings them back to collect it, so no one lingers at the till.
Mitigate Human Error
Fans enter their own selections directly, cutting out miscommunication and ordering mistakes. No more handwritten notes or misread names, just one central source of accurate information, from selection to fulfillment
Upselling Opportunities
Whether fans arrive to browse or with a purchase in mind, the kiosk puts your full merchandise range in front of them, surfacing more of what they love and lifting average order value with every visit.
Enhanced Customer Experience
Fans explore at their own pace, viewing product images, descriptions, and customization options on screen, turning a simple purchase into an experience they choose and control.